Cancellation Policy
We understand that unexpected circumstances occur and you may need to cancel or reschedule your appointment.
Advance Notice Required
We require at least 24 hours' notice for all cancellations or rescheduling requests. This allows us time to fill the appointment slot with another client.
Late Cancellations
Cancellations made with less than 24 hours' notice may be subject to a late cancellation fee. This fee helps compensate our groomers for their previously reserved and lost time.
No-Shows
If we arrive at the scheduled location and you are not available for the appointment, it will be considered a no-show. No-shows may be subject to a fee up to the full amount of the scheduled service.
Last updated: April 2026